ZzzStake
Support
ZzzStake is a self-commitment app: stake money against a sleep goal you set yourself, and get it back if you hit it. Miss it and you forfeit the whole stake.
Contact
For any questions, issues, or feedback, email us at zzzstakesupport@kalotech.dev — we usually respond within 1–2 business days.
FAQs
How do I reset my password?
On the sign-in screen, select “Forgot password?” and enter your email — we’ll send you a reset link. If you originally signed up with Google, use the “Continue with Google” option instead.
I can’t sign in with Google
Make sure you’re using the same Google account you originally signed up with. If it still doesn’t work, email us with the email address on that Google account.
Can I cancel a stake?
Yes, but only before its commitment window starts. Once the window begins, the stake is locked and will resolve against your actual sleep — this is what gives the commitment mechanic its teeth. Before the window starts you can also edit a stake’s goal, amount, or dates instead of cancelling it.
My stake resolved incorrectly — what do I do?
Open a dispute from the stake’s page and explain the issue (for example, a sleep-tracking sync problem). We review every dispute and can reverse a resolution.
Do I ever win more than I staked?
No — ZzzStake is loss-only. Hitting your goal returns your own stake; it never pays out more.
Where does a forfeited stake go?
The whole stake is forfeited: a portion goes to ZzzStake, and a portion goes to the charity or cause you chose when you created the stake. The exact split is shown before you confirm a stake.
What do other users see about me?
Nothing, unless you opt into the leaderboards — sharing is entirely opt-in, and you’re asked once. If you do opt in, other users can see your username, your sleep scores (as a 30-day average and a 30-day change), and your current streak of kept stakes with the threshold you set for it. Your real name, your email, and every amount you stake or forfeit are never shown, and there are no money-based rankings. You can opt back out any time from the Account page, which also removes you from user search.
How do friends work?
You add someone by username, or find them with the search on the Friends page, and they have to accept before anything is shared — a request on its own shares nothing. Once you’re friends, you each get a leaderboard limited to your friends, and either of you can remove the friendship later. You can only send or receive requests with people who have also opted into the leaderboards.
Why am I not on a leaderboard?
Each board has a minimum so that a single good night can’t top it. The score boards need at least 14 nights of data in the window (most improved needs 14 in each of the two 30-day windows it compares), and the streak board only counts stakes with a threshold of 70 or higher — an easy stake is neither counted nor held against you. You also need to have opted in.
How do I delete my account?
Open the Account page in the app and use “Delete my account”. You’ll be asked to type your username to confirm, since deletion is immediate and permanent — it removes your account along with your sleep records, stakes, and disputes. If you’d rather we do it for you, email us at zzzstakesupport@kalotech.dev from the email address on your account.
The app is behaving unexpectedly
ZzzStake is under active development — some features (like real Apple Watch sleep tracking and real payment processing) aren’t live yet. If something else looks wrong, email us with details below.
Report a Bug
Email zzzstakesupport@kalotech.dev with:
- Your device and browser (or app version, once native apps ship)
- Steps to reproduce the issue
- Screenshots or a screen recording if possible